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Privacy Policy

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This policy explains what information Jayo Designs collects through jayodesigns.com, how we use it, which services help us run the site, and how you can control cookies and your privacy choices.

On this page

Who we are

JaYo Designs and Marketing (“Jayo Designs”, “we”, “us” or “our”) operates the website jayodesigns.com (the “site”). You can reach us at the contact details at the end of this policy.

We will not use or share your personal information except as described in this policy.

Information you give us

We collect the information you choose to send us:

  • Contact form: your name, email address, business name (optional) and message.
  • Guide request form (5-Minute Lead Response Guide): your first name, email address, trade and city.
  • Application form: your answers about your business (how you get leads, marketing experience, capacity, budget range and, optionally, your biggest growth challenge), plus your first and last name, email address, phone number and trade.
  • Discovery call booking: the details you enter in the Calendly scheduler, such as your name, email address, phone number and the time you choose.
  • Messages: anything you send us by email, phone or WhatsApp.

With the guide request and application forms, we also receive campaign information from the page address and your browser: the campaign parameters in the link (for example utm_source), advertising click IDs (fbclid, gclid), the first page you landed on and the referring page. This tells us which ad or link brought you to us.

Information collected automatically

When you visit the site, your browser sends technical information such as your IP address, browser type and version, device, the pages you visit, and the date and time of your visit. Our hosting provider and our security software process this information to deliver the site and protect it from attacks, and it may appear in server and security logs.

Analytics and marketing tools collect further information only if you allow them. They are described in the sections below.

How we use your information

  • To reply to your messages and requests.
  • To send you the guide you requested and follow up about it.
  • To review your application, prepare for and hold a discovery call, and provide our services.
  • To understand how the site is used and improve it (with your consent).
  • To measure and improve our advertising (with your consent).
  • To keep the site and our forms secure and free of spam.
  • To meet our legal obligations. We will disclose personal information where required to do so by law or subpoena.

How our forms work

Contact form

The contact form is powered by WPForms. When you submit it, your message is sent to our team by email through our email provider, Hostinger. WPForms’ “Lite Connect” feature is turned on, so a backup copy of each submission is also stored on WPForms’ servers (WPForms is operated by Awesome Motive).

Guide request and application forms

These forms send your answers to our server, which checks them and forwards them to Zapier, an automation service. Zapier passes them to the tools we use to manage enquiries and send follow-up emails. To limit repeated submissions, our server briefly keeps a one-way hashed form of your IP address; the IP address itself is not stored.

When you download the guide, our server sends Google Analytics a count of the download together with any campaign parameters in the link. This count uses a random identifier created for that single download. It doesn’t include your IP address, cookies or contact details.

Cookies and similar technologies

Cookies are small files stored in your browser. We also use similar technologies, such as scripts that send information from your browser to a service. We group them into three categories. Only necessary ones run until you make a choice.

Necessary (always on)

These are required for the site to work and stay secure:

  • Jayo Consent, our own consent tool, remembers your cookie choice in the jayo_consent cookie.
  • Spam protection: Cloudflare Turnstile and Google reCAPTCHA (see “Security and spam protection”).
  • Hosting, caching and security: our hosting provider and security software process technical information to deliver and protect the site.
  • Reviews: our Google reviews are displayed with Trustindex. The reviews and their images are delivered through our own site.
  • Fonts are served from our own site.

Cookies we set

CookieServicePurposeCategoryDuration
jayo_consentJayo ConsentRemembers your cookie choiceNecessary12 months
_ga, _ga_*Google AnalyticsDistinguishes visitors and visitsAnalyticsUp to 2 years
_clck, _clskMicrosoft ClarityConnects page views into a visitAnalytics1 year, 1 day
_fbp, _fbcMeta PixelMeasures ad results; _fbc stores the ad click IDMarketing90 days
Analytics and marketing cookies are set only after you allow that category.

Services such as Google, Microsoft, Meta, Cloudflare and Calendly may also use cookies on their own domains. Those are controlled by their own settings and your browser.

Analytics

With your consent to Analytics, we use these tools to understand how the site is used:

  • Google Analytics 4 (Google): pages viewed, how you found the site, interactions, device and browser type, and approximate location. Without your consent, Google Analytics is not loaded at all.
  • Independent Analytics: page-view statistics stored only on our own server, without cookies. It records the pages you view, the referring site and campaign, your device, browser and operating system, and an approximate location (country and city) derived from your IP address. Your IP address itself is not stored.
  • Microsoft Clarity (Microsoft): on selected pages, shows how pages are used (clicks, scrolling and session recordings). Form fields are masked.

Marketing

With your consent to Marketing, we use the Meta Pixel and the Meta Conversions API (Meta Platforms) to measure our Facebook and Instagram ads and reach relevant audiences:

  • The Meta Pixel runs in your browser and records page views and form submissions.
  • Its automatic advanced matching can read contact details you enter in a form (such as your email address or phone number), hash them in your browser and send the hashed values to Meta to match the event to a Meta account.
  • The Conversions API sends the same kinds of events from our server. They may include your IP address, browser information, the Meta cookie identifiers above and, for form submissions, hashed contact details.

Without your consent to Marketing, neither the Pixel nor the Conversions API sends anything, and Meta cookies are not set by our site.

We use Google Consent Mode (version 2). Before Google’s tags can run, every page sets all advertising and analytics storage to “denied”. When you make a choice, we update these settings to match it: Analytics controls analytics storage, and Marketing controls advertising storage, ad user data and ad personalization.

Global Privacy Control

If your browser sends a Global Privacy Control (GPC) signal, we treat it as a refusal of Marketing. Marketing stays off even if you click “Accept all” or allowed it earlier. GPC does not change your Analytics choice.

  • Accept, reject or customize: on your first visit, the cookie banner lets you accept all, reject all, or choose Analytics and Marketing separately.
  • Change or withdraw your choice at any time with the Cookie Settings button at the bottom of every page, or manage your cookie preferences here.
  • Withdrawing stops further collection and deletes the related cookies on our site. It doesn’t affect anything already collected with your consent.
  • Asking again: we ask for your choice again after 12 months, or sooner if we change the tools described here.
  • Your browser can also block or delete cookies. If you block necessary cookies, parts of the site such as forms may not work.

To show what you chose, we keep a consent record each time you make or change a choice. It contains a random ID, the date, the version of this notice, your choice for each category, whether your browser sent GPC, and the page where you chose. It contains no IP address, name or email address.

Security and spam protection

  • Cloudflare Turnstile protects our contact form from bots. It may process your IP address and browser information.
  • Google reCAPTCHA loads on some pages to protect forms from abuse, and may process your IP address and browser information.
  • Our security software (Wordfence) blocks attacks, which involves processing IP addresses.

The security of your personal information is important to us, but no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

Service providers and sharing

We use these service providers to run the site and our business. They process information on our behalf or, where noted, under their own privacy policies:

  • Hostinger: website hosting and email delivery.
  • Google: Google Analytics, reCAPTCHA, and Google Drive for our website backups.
  • Microsoft: Clarity.
  • Meta Platforms: Meta Pixel and Conversions API.
  • Cloudflare: Turnstile.
  • Awesome Motive (WPForms): contact form backups (Lite Connect).
  • Zapier and the tools it connects: delivery and management of guide requests and applications.
  • Calendly: scheduling discovery calls. Calendly processes the details you enter under its own privacy policy.

Links to WhatsApp open WhatsApp (operated by Meta), which handles your messages under its own policy. We may also disclose information where required by law.

How long we keep information

  • Your cookie choice is stored in your browser for 12 months.
  • Consent records are kept so we can show what you chose. We have not yet set a fixed deletion period; when we do, we will state it here.
  • Enquiries, applications and messages are kept for as long as we need them to respond, work with you and keep business records.
  • Website backups are made weekly, and the four most recent are kept.

Information held by the services above is also subject to their own retention settings.

International processing

We are based in the United States. Our service providers may process information in the United States and other countries, which may have different data protection laws from those where you live.

Your privacy rights

Depending on where you live, you may have the right to ask us to access, correct or delete your personal information, to object to or restrict how we use it, and to withdraw your consent at any time. To make a request, email hello@jayodesigns.com. We may need to confirm your identity before acting on a request. You may also have the right to complain to a data protection authority.

Children’s privacy

The site is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we learn that a child under 18 has provided personal information, we will delete it.

The site contains links to sites we don’t operate. We have no control over, and assume no responsibility for, their content, privacy policies or practices. Please review the privacy policy of every site you visit.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the “Last updated” date at the top. Changes are effective when they are posted.

Contact us

For questions about this policy or to make a privacy request, contact us:

Cookie preferences

We use necessary cookies to run this site. With your permission we also use analytics and marketing cookies to understand visits and measure our advertising. You can change your choice at any time. Privacy policy

Required for the site to work: security, spam protection on forms (Cloudflare Turnstile, Google reCAPTCHA) and remembering your cookie choice. Always on.

Helps us understand how visitors use the site so we can improve it: Google Analytics 4, Microsoft Clarity and Independent Analytics (stored on our own server, no cookies).

Measures and personalises our advertising: Meta Pixel and Meta Conversions API.